DoodyCalls

America’s Best Franchises (ABF) Brand Insight —
Most home services brands fight for the same recurring customer. DoodyCalls competes for a job nobody else wants and nobody does well. That changes the sales conversation: there is rarely an incumbent, rarely a price comparison, and the service is cheap enough that a household signs up without a second thought. The route structure is the real asset: once a neighborhood has a handful of customers, the next one costs almost nothing to serve.

At a Glance — Elbibility Snapshot

• Liquid Capital Required: $50,000 (readily available cash or cash-equivalent assets — not from borrowing, selling a primary residence, or relying on future income)
• Ownership Model: Owner-operator
• Location Type: Mobile service; no retail location required
• Time Commitment: Full-time
• Experience Required: None in pet services or waste management

About DoodyCalls

Jacob D’Aniello founded DoodyCalls in 2000 after noticing that no one had built a professional business around pet waste removal. Operations began in 2002 from the Washington, D.C. area, built on scheduled residential routes rather than one-off cleanups, which set the recurring model still in use.

The system now operates across 25 states and was ranked the top pet waste removal franchise in Entrepreneur’s 2023 Franchise 500. Franchisees run branded vehicles and uniformed technicians, serving homeowners alongside apartments, condominiums and HOA communities, supported by proprietary PoopNet operations software.

Why Franchise With DoodyCalls?

• Scheduled residential routes produce recurring monthly revenue, so the customer base compounds rather than resetting with each job.
• Four income streams: residential routes, commercial sanitation contracts, waste station installation and clean-up supply sales.
• Branded vehicles and uniformed technicians create local recognition that independent operators with unmarked trucks cannot match.
• Proprietary PoopNet software handles scheduling, routing, customer communication and performance tracking from the first day.
• Launch runs two to four months, with no real estate to find, build out or lease.

Why This Opportunity, Why Now

ABF Market Analysis —
Pet ownership has risen steadily, and so has what people expect from a yard. Sixty-five million U.S. households own at least one dog, and the waste problem scales with them. Nearly all of that work is still done by the owner or not done at all, which leaves a large market with almost no organized competition. Apartments, condominiums and HOA communities face the same problem at a scale that forces them to contract it out.

ABF Timing Insight —
This is a low-cost entry into a service category that does not track the economy. Dogs produce the same volume in a downturn, and the monthly ticket is small enough that households rarely cancel it. DoodyCalls has been running since 2002 with locations in 25 states, so a candidate is buying a developed system rather than a concept, and a route-density model that improves as the customer count rises.

Training & Support

• Poop School delivers 43-plus hours of initial training through classroom instruction, hands-on field experience and online resources, covering operations, service delivery and the systems that run the business.
• Proprietary PoopNet software manages scheduling, routing, customer communication and performance tracking, giving owners an operating platform from the first week rather than something to assemble.
• Launch support covers the two-to-four-month opening process, including assistance obtaining permits, licenses, equipment and supplies across a variety of market types.
• Marketing support spans local presence through branded vehicles and uniformed technicians, plus online campaign launch and lead generation assistance from the corporate team.
• Ongoing coaching from an experienced franchise operations team, plus access to the owner network for peer guidance and shared practice across the system.

Who Are We Looking For

• Comfortable building recurring residential routes door by door
• Able to win and keep HOA and property management contracts
• Service-minded operators who care about reliability
• Willing to hire and manage a small technician team
• Dog ownership helpful but not required

Who Is Not A Good Fit

• Candidates who will not sell business to business to HOAs, apartment communities and property managers.
• Operators uncomfortable recruiting, training and retaining field technicians.
• Buyers who expect large individual tickets; this model builds on many small recurring accounts.
• Candidates who need a prestige concept to describe to friends and family.
• Buyers who do not meet the liquid capital threshold set by the franchisor.

Frequently Asked Questions

Q: What makes DoodyCalls different from an independent scooping service?

A: Scale and systems. PoopNet handles routing, scheduling and customer communication, branded vehicles and uniformed technicians build recognition a one-truck operator cannot, and the company has been refining launch and operations since 2002 across 25 states.

Q: Do I need experience in pet services or waste management?

A: No. The franchisor notes that some of its most successful owners had never owned a dog. Poop School covers operations, service delivery and systems across 43-plus hours of classroom, field and online training.

Q: How do franchisees generate revenue?

A: Four streams — scheduled residential removal, commercial sanitation contracts with apartments, condominiums and HOAs, pet waste station installation, and sales of clean-up supplies.

Q: How long does it take to open?

A: Two to four months from signing, depending on how quickly you obtain permits, licenses, equipment and supplies. There is no site to select or build out.

Q: What does the Franchise Disclosure Document report on financial performance?

A: According to Item 19 of the DoodyCalls Franchise Disclosure Document, average gross revenue per franchisee for the fiscal year ending December 31, 2024 was $400,351, with average gross revenue per territory of $234,689. Some outlets have achieved these results; there is no assurance you will achieve the same. Review the current Franchise Disclosure Document and speak with existing owners before relying on any figure.

Q: How important is the leadership team when choosing a franchise?

A: Very important. A proven model matters, but the people leading the brand matter too. During due diligence, spend time with leadership and operations—not just franchise development—and ask how they prioritize franchisee profitability, support, and long-term brand health.

Next Steps

If you are drawn to recurring residential routes, a service category with almost no organized competition, four revenue streams, a two-to-four-month launch with no real estate, and a system running since 2002, DoodyCalls is worth a direct conversation. We recommend reviewing the Franchise Disclosure Document, particularly Item 19 and Item 20, and speaking with existing owners as part of your due diligence. Complete the form below to request a qualification review and discuss territory availability for DoodyCalls.

This profile represents general franchise information based on publicly available data and franchisor disclosures. Actual financial results, territory availability, and investment requirements vary and should be confirmed through the Franchise Disclosure Document (FDD) and direct conversations with the franchisor.