Build a thriving home-based managed IT services business serving 28.8 million small and medium-sized businesses without needing technical background, commercial lease, or hiring support staff. SD Tech’s revolutionary 1Team approach provides centralized help desk, 24/7 monitoring, billing, hardware distribution, and technical support while you run administrative and management aspects from home, focusing exclusively on client acquisition and relationship building. Join a proven model with 20+ years managed IT experience offering predictable recurring revenue with complete scalability—outsource support or build your own team based on your goals!
Top 5 Reasons to Invest in SD Tech:
- Home-based business: No storefront, no commercial lease, operate from home office
- No tech background required: 1Team centralized support handles all technical operations
- Massive market: 28.8M U.S. small businesses (99.7% of all businesses) need managed IT
- Recurring revenue model: Predictable monthly income from managed service contracts
- Start solo: No staff required initially, 1Team handles operations, scale when ready
SD Tech Franchise Opportunity
Since our founding over 20 years ago, SD Tech has specialized in equipping small and medium-sized businesses with reliable, secure IT and communication systems. Our flagship San Antonio location has gained valuable insights handling full spectrum of tech and communication systems giving clients freedom to focus on their core business.
Founded on the principle that technology should make business easier—innovation won’t help if customers don’t have great experiences. Our revolutionary 1Team approach enables franchise owners to focus on outreach and client relationships while centralized support handles help desk, 24/7 monitoring, billing, hardware distribution, and technical troubleshooting. With managed service market expected to reduce IT costs 25-45% while increasing efficiency 45-65% for clients, SD Tech provides the foundation to capitalize on 28.8 million U.S. small businesses requiring professional IT management.
Why Franchise With SD Tech?
Our proven 1Team model delivers results through centralized support and recurring revenue.
- Home-Based B2B Business: Operate from home office leveraging centralized support for client services—no storefront, no commercial lease, no buildout costs while serving business clients and building recurring revenue versus retail traffic dependency.
- Revolutionary 1Team Model: Centralized help desk handles client issues remotely while franchisees focus on sales and relationships—no hiring staff, no payroll, no technical certifications required enabling solo operation.
- Massive Underserved Market: 28.8 million U.S. small businesses (99.7%) with under 500 employees need managed IT but cannot afford in-house teams—remote work creates complex security environments requiring professional management.
- Predictable Recurring Revenue: Managed service contracts create consistent monthly income versus break-fix models—clients pay predictable costs while you build stable revenue through contract renewals and portfolio expansion.
- Zero Technical Barriers: No tech background or certifications required—40-hour San Antonio training covers operations enabling confident client conversations while 1Team handles actual technical work.
ABF Exclusive Insights
Market Analysis: Managed service market grows as small businesses adopt cloud, IoT, and analytics. Cisco projects 46% of devices will be IoT by 2026 making security crucial. Remote work permanence creates complex environments independent contractors cannot manage. SD Tech’s 1Team positions franchisees to capture demand without technical expertise or staffing.
Competitive Advantage: Most MSPs require technical staff and certifications. SD Tech’s centralized 1Team handles help desk, monitoring, billing, and distribution while franchisees focus exclusively on sales. This operational simplification enables solo ownership versus traditional MSP staffing. 20+ years provides proven systems startups lack.
ABF Investment Tip: Perfect for sales professionals, managers, or marketing specialists seeking home-based B2B service with recurring revenue without technical barriers. Works for solo entrepreneurs or partnerships. Model is scalable—outsource support to 1Team or build your own local team based on growth goals. Target suburbs with dense small business populations. Remote work means every business needs managed IT. Focus on relationship building—1Team handles complexity. No commercial lease or storefront required.
Training & Support
Comprehensive training and 1Team centralized support ensure you focus on growth, not operations.
- Initial Operational Training: 40-hour program at San Antonio covering culture, brand, hardware/software products, leadership, inventory, marketing, sales, administration, HR, and operational procedures.
- 1Team Help Desk: Centralized support handles most client issues remotely—only rare circumstances require on-site troubleshooting with 1Team assistance eliminating need for technical staff.
- 24/7 Network Monitoring: Continuous monitoring for client networks including on-site/off-site backups plus weekly optimizations—issues discovered during monitoring resolved on your behalf.
- Centralized Billing Operations: 1Team handles all billing including client correspondence regarding balances—eliminates administrative burden enabling focus on acquisition and relationships.
- Hardware & Software Distribution: Consolidated purchasing provides cost savings and vendor strength—items preconfigured for immediate use eliminating technical setup and vendor management.
- Ongoing Business Consulting: Strategic partnership approach aligning technology with client strategies—you become trusted advisor helping leverage technology for competitive advantage.
Franchise Owners That Thrive
SD Tech seeks motivated individuals willing to work as hard for themselves as they have for others with appreciation for technology and how it helps businesses succeed. You have experience leading and encouraging others especially regarding importance of fast, friendly customer service while motivated by helping people overcome obstacles on path to success. Many successful franchisees never considered themselves especially entrepreneurial but simply lacked support system creating secure, exciting future.
You don’t need to be a “tech type”—1Team approach leverages diversity of experience for maximum strategic advantage. Managers, executives, sales professionals, marketing professionals, technical or communications specialists all thrive here. If you’re comfortable with consistent outreach to small and medium-sized businesses, enjoy building client relationships based on trust and communication, and appreciate how central technology is for modern business success, SD Tech offers meaningful B2B service with recurring revenue, operational simplicity through 1Team support, and flexible scaling based on your growth goals.
Frequently Asked Questions
Q: Do I need technical background or IT certifications to own an SD Tech franchise?
A: No technical background required. Comprehensive 40-hour training in San Antonio covers everything needed to confidently discuss IT solutions with clients. 1Team centralized support handles all actual technical work—help desk, troubleshooting, monitoring, and implementations.
Q: How does the 1Team model work and what does it handle for franchisees?
A: 1Team provides centralized help desk (most issues resolved remotely), 24/7 network monitoring with weekly optimizations, billing and collections, hardware/software distribution with volume discounts, employee training, benefits administration, and on-site troubleshooting assistance. You focus purely on sales and client relationships.
Q: Can I start SD Tech as solo owner or do I need a team?
A: Unique model allows solo ownership or partnership. No staff required initially—1Team handles all operations. Scale and add local team when ready based on your growth goals and comfort with payroll. Flexible transition timing depends on how fast you want to grow.
Q: What is the revenue model and how do managed service contracts work?
A: Recurring monthly revenue from managed service contracts providing clients with predictable fixed IT costs while you build stable income base. Contracts include comprehensive IT support, security, monitoring, and consulting creating consistent cash flow versus unpredictable break-fix billing.
Q: What size businesses does SD Tech target and how large is the market?
A: Small and medium-sized businesses with fewer than 500 employees—28.8 million U.S. businesses (99.7% of all U.S. businesses) per Small Business Administration. These businesses need professional IT but cannot afford in-house teams, creating massive underserved market for managed service providers.
Next Steps
Ready to build a recurring revenue B2B service business without technical barriers or staffing overhead? Complete the form below to talk to our franchise development team and discuss territory availability, the revolutionary 1Team model, and how SD Tech’s centralized support approach can position you for success serving 28.8 million small businesses needing managed IT services.
This profile represents general franchise information. Individual results may vary. Consult the Franchise Disclosure Document for complete details.