The Grout Medic has been a trailblazer in grout and tile restoration since its founding in 1997. With its expansion into franchising in 2001, the brand has been able to serve both residential and commercial clients, offering cleaning, regrouting, staining, sealing, etc.
The Grout Medic Franchise Overview
The Grout Medic is leading the grout and tile restoration industry for three simple reasons: training, systems and franchisee support. More than 50 national franchise locations have built their businesses on our unmatched customer experience model, providing customers with superior tile and grout restoration, helping make us one of our industry’s best franchise systems.
If you are like our franchise owners, you have a desire to gain control over your future and provide a better lifestyle and opportunity for you and your family. We’re confident we’ve got a system that can help you realize your goal.
The Grout Medic franchisees have the freedom to operate their businesses in two distinct ways: They can choose to run them semi-absentee or take on the role of full-time owner-operators, overseeing the business’s management aspects. This flexibility, coupled with support from Premium Service Brands, has proven to be a game-changer for franchisees. Premium Service Brands offers a comprehensive support system, featuring a contact center, an extensive marketing team and experienced business coaches who assist franchisees in the crucial task of finding and hiring employees.
Why Franchise With The Grout Medic?
- Innovative training – You’ll receive comprehensive training on The Grout Medic business model, as well as sales, marketing, and leadership training.
- Ongoing corporate support – As a member of the Premium Service Brands family, you’ll receive around-the-clock support from our corporate team. We provide turnkey marketing programs, a national call center, and proprietary business management software.
- One-on-one coaching – As a Grout Medic franchise owner, you’ll receive individualized coaching as you build and scale your business.
- High demand, niche industry – The grout and tile cleaning market is wide open. With limited competition, you can dominate your local market.
The Grout Medic is backed by over 40 years of experience and was selected as a top brand to thrive by Entrepreneur Magazine.
The Grout Medic Tile and Grout Cleaning Difference
The Grout Medic Difference is our combination of training, systems and support to help our franchisees succeed. Throughout our 20+ years building our franchise system, The Grout Medic has developed a program designed to help you deliver an exceptional customer experience with sound business operations.
Training
Your training begins with hands-on assistance at a corporate training facility, where we introduce The Grout Medic systems and support. You will learn about The Grout Medic brand, marketing, back-office support and business management systems. During your second week, your hands-on training continues with expert field instruction on The Grout Medic technology and techniques you will regularly employ in your new career. During your training you’ll learn about:
- Marketing – brand identity, digital marketing, direct mail, homeshows and affiliate sites
- Operations – Call Center, business mgmt software, industry partnerships, field assistance and business planning
- Legal & Finance Administration – background checks, payroll, time tracking, insurance and Quickbooks
- Reporting & Tracking – sales, finance, marketing, call center and audits
- Communications – frequent franchisor / franchisee dialogue, webinars and annual meeting.
- Hands-On Field Instruction – vapor cleaning, green products and expert techniques
Support
The Grout Medic knows that your learning is only beginning during our training program. Beyond your initial exposure, you’ll continue to have the entirety of The Grout Medic franchise network available to help you along the way.
The Grout Medic has put together the most comprehensive franchise support system in the industry, focusing on:
- Industry Partnerships – Sherwin-Williams, Daimer, ADP Group, Real Green, and more
- National Call Center
- Lead Management & Operations Software
- National & Local Marketing
- Business Planning
- Field Assistance
Our Ideal Candidate
This opportunity is ideal for entrepreneurs or businesses looking to grow into a multi-track operation with additional employees. This business can be managed semi-absent with proper leadership and is a natural multi-territory strategy for many owner-operators and investors.
The Grout Medic Difference
In my search for a new opportunity, I found my way to The Grout Medic. It combined everything I was looking for. The training knowledge was easy to adapt to, the start up expense wasn’t difficult, and it gave me more freedom to spend time with my family. Most importantly, the support was there for me to answer every question I had along the way in the beginning stages. Questions were answered in a timely manner and helped to complete the picture in terms of the knowledge needed in the field. The numbers are manageable and you can maximize them quickly. Go for it, I’m glad I did.
I eventually found The Grout Medic and I liked the royalties and the structure they had. I didn’t want to select a franchise that charges 10-12% in royalties as that lead me to believe I was being punished for growing my business. I have grown my franchise into one of the top 5 in the company in less than a year. This business is so simple you can run it with 1-2 people, or you can do it my way and have an office, company vehicles, and employees. This business will grow at your pace, whether you want to be owner/operator, or simply just the owner.
After being in the service side (customer and technical) of a major telecommunications equipment vendor for 20+ years, I was looking for a business that I could start and do the work by myself. My real objective was to grow the business by adding employees. The Grout Medic met my criteria. I was looking for an opportunity that provided formal training, proven systems, and ongoing support. My background demanded the highest level of customer satisfaction and professionalism and I was very sensitive during due diligence of the company’s responsiveness and in depth discussions with existing franchisees. My wife and I have not been disappointed with our decision. The work is very rewarding and at the end of the job it is very satisfying when the customer says, “Wow!” when they see the finished product. Running a new business has challenges, but you know you’ve got someone to call if needed.
